Introduction

Carousel Oceanfront Resort (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Carousel Oceanfront Resort digital services, including the website and mobile application (“Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Personal Information

When you use the Services, we may collect the following personal information that you voluntarily provide to us:

• Name
• Email address
• Phone number
• Payment information
• Booking details

1.2 Usage Data

We may automatically collect information about how you access and use the App (“Usage Data”). This Usage Data may include:

• Device information (e.g., device type, operating system, unique device identifiers)
• Log data (e.g., IP address, browser type, date and time of access)
• Location information (if you allow location services)

2. Use of Your Information

We may use the information we collect from you for the following purposes:

• To provide and maintain the Services
• To process your bookings and payments
• To communicate with you, including sending booking confirmations and updates
• To improve the Services
• To personalize your experience
• To comply with legal obligations and enforce our policies

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf (e.g., payment processors, email services)
• To comply with legal obligations, such as responding to a subpoena or court order
• To protect and defend our rights and property
• With your consent or at your direction

4. Data Security

We use reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings within the Services. If you wish to delete your account, please contact us at 410-524-1000.

5.2 Location Information

You can enable or disable location services when you use the Services at any time through your device settings.

6. Children’s Privacy

The Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: 410-524-1000
• Address: 11700 Coastal Hwy, Ocean City, MD 21842

By using the Carousel Oceanfront Resort Website, App and Digital Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services. Your continued use of the Services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Thank you for choosing Carousel Oceanfront Resort.